ChekFaxx was very clumsy, although it seemed to have all of the major features hidden around. There are separate menus for each function. There is a checks menu, a schedule button on the checks menu, a separate print menu, a separate finder, and a separate report generator. The add/edit has 4 separate menus for bank records, clients, checks and vendors which are all stored in different databases or lists. The bank database is a blank database created by ChekFaxx that you can fill up with bank data that will auto populate if you use that same routing number again.
Ease of Use
This was not very hard to figure out, but using it was laborious. The multiple menus that go to different screens were cumbersome and when one menu was up, you couldn't pull up another one because it loced the screen to that function. I was able to produce check drafts, but they didn't work very well - most likely because the last update on this software was in 2004.
How It Works at the Bank
The drafts that I printed did not work with my desktop deposit, and it did not work at the auto-scan "no envelope" ATM either. I enclosed one test as a deposit into my business account from my personal account and my bank teller took it and manually entered it in. When it came back in my statement it was jacketed, so the item had to be altered and manually processed before clearing.
Installation Ease
I downloaded a fully working version with no identity verification as required under current KYC regulations. It installed with no issu on my XP machine but did not work on my Vista or Windows 7 PC
Help and Support
I called ChekFaxx support a few times to see if I could get an updated version, etc but only received a voice mail message asking me to leave my details and I would receive a call back within one business day. I did not test the response time promise.
The Full Picture
ChekFaxx software is heavily promoted online, but has not been updated in over 8 years. ChekFaxx does not comply with current standards for printing a valid Check 21 compliant check or draft. The software does not work on Windows 7 and on XP it is clumsy and cumbersome. The software is marketed contrary to new FTC rulings about distributing working check drafting software freely via download without any identity verification. To top of the mediocre performance of this outdated software, the price is one of the highest.
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Overall Rating for ChekFaxx
FAIR