#8. Complete Review of Versa Check Software: VersaCheck Review
                                                                              Overall Rating for VersaCheck   POOR   
                                                                                                               Compare with other brands
Features:
VersaCheck software has tons of features, and it is easy to use, install and understand. The publisher updates the software constantly and the checks adn drafts are all Check 21 compliant.

Unfortunately, to use VersaCheck for checks by phone, checks by fax or taking online checks, you must have the customer participate in a one time verification that the merchant pays for using a third party verification service called 'gValidate'.  This basically makes the software  impractical to use as a payment system because at  the end of 2011 a ruling by the Federal Trade Commission threatened to shut down VersaCheck if it did not comply.  Until this happened, VersaCheck always received good reviews.

To comply with this FTC ruling, VersaCheck now makes all businesses that buy VersaCheck "gValidate" their clients before a check by phone, fax or internet can be drafted.  This means before you can take a payment from the customer, you must get gValidate to make a small deposit of a few cents in the customer's account - then the customer must provide the amount of this deposit to the VersaCheck owner to complete the validation.  Only after this back and forth process can a draft be produced.  The fees paid by the merchant.

Ease of Use
The software itself is easy to use, but due to the FTC lawsuit against this company, the software is now impractical to use.  Any other check by phone software can be used without involving a third party. Using the software for phone orders, collections, mortgage payments, insurance and other industries, this system would be too slow and difficult for the consumer and is a technical support nightmare.

How It Works at the Bank
The banks are returning all items generated from old versions of VersaCheck.  They will only take items that have the gValidate approval in most cases. The items all worked with my desktop despot, with the auto-scan ATM and when I brought them to the bank after I gValidated my own account. 

Installation Ease
I did install VersaCheck with no problem on my XP and Windows 7 PCs without a problem. No errors no hassles.

Help and Support
Their support was not very friendly and even though they don't advertise that you are REQUIRED  to gValidate customers when you buy the software, they will give you a refund if you ask for it.

The Full Picture
VersaCheck was one of the heavy hitters in the check by phone business, but unlike its shelf-mate Quickbooks whose publisher won the BBB Torch Award for industry standards and compliance, the publishers of VersaCheck have an "F" rating with the BBB and the company has been in hot water before with a long history of shady behavior. According to the Federal Trade Commission's lawsuit, the publisher distributed VersaCheck illegally at Staples, Office Max and other consumer outlet stores where anyone could buy the software anonymously, thereby making it a prime tool of choice for fraudsters, money laundering operations, and even organized crime. Not a good match for business payment software in this reviewer's opinion.

Screen Shot

                                                                             Overall Rating for VersaCheck   POOR  

---------------------------------------------------
Compare with other brands of checks by phone software.

 

| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | Compare All |