Overall Rating for Q-Check:
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Features:
This software was quite robust and had most of the features needed to take checks by phone, fax or online. It imported with no problem, had password protect security, recurring billing, easy duplicating and an a setup that was simple to navigate and set up. Pay To names need to be set up in advance and must be a business name.
Ease of Use
With a few clicks, I was able to print a draft just by entering the customer information. The program insisted on auto-filling the bank information from an outdated and preloaded database that came with the software. There is a way to update the bank database through the company using a link in the software. The item I printed looked fine but didn't work in the check scanner.
How It Works at the Bank
At the bank, I had no problems depositing these drafts. The self scan ATM machine took the item but could not recognize the amount. I typed in the amount manually and it accepted the deposit. Using the desktop deposit scanner, I did not have any luck. For some reason, it would not recognize the item at a valid deposit at all giving me an, "invalid item, amount does not match," error on each attempt.
Installation Ease
No problems with installation at all. A special registration was required, but until purchase it is possible to just click around the registration screen and use the software.
Help and Support
Intu
The Full Picture
Not a bad application. Updated just last year, it is easy to install and use. The drawbacks are the annual fees, and the fact that the software does not comply with Check 21 regulations, or KYC regulations, making the company venerable to Federal Trade Commission action like VersaCheck had this year. I was a bit confused when I came across the software, as the name "Q-Check" appears to capitalize on the infamous "Q-Chex" - a company shut down by the FTC in 2006 for allowing users unrestricted access to the system which in turn created an environment for rampant fraud.
Just based on the fact that the software is not fully compliant with current regulations, and didn't work with desktop deposit, I had to take off major marks for this software. The other drawbacks were the annual fees.
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